Privacy Policy
Your trust is our paramount asset. We are committed to safeguarding your personal identity, contact numbers, and delivery addresses with end-to-end security standards.
1. Information We Collect
When you browse our catalog or complete a purchase on BUYVERSE, we collect essential fulfillment information, including:
- Recipient Details: Full name, shipping address, city, and postal code.
- Contact Credentials: Active mobile phone number and optional email address for courier tracking SMS and order dispatch alerts.
- Payment Transaction Data: Transaction reference IDs, screenshots, or sender titles submitted for prepaid payment verification. We do not store sensitive bank PINs or passwords.
2. How Your Information Is Used
We use your data solely for necessary commercial fulfillment purposes:
- Dispatching and tracking parcels with licensed courier partners (TCS, Leopards, Trax).
- Verifying EasyPaisa, JazzCash, or bank transfer payments to prevent fraud.
- Providing customer support and order resolution via WhatsApp helpline.
- Ensuring platform integrity and preventing duplicate or bot-generated orders.
3. Zero Third-Party Selling Policy
We will never sell, rent, trade, or distribute your personal data or phone number to unauthorized third-party advertisers or telemarketers.
Data is shared strictly with authorized logistics couriers for the sole purpose of delivering your parcel to your destination address.
4. Data Inquiries & Erasure
You retain the right at any time to request inspection, modification, or complete deletion of your customer order records from our active database.
To request data deletion, contact our privacy officers via WhatsApp or email, and your records will be expunged within 48 hours.